Terms and Conditions kiss998 — A Transparent Platform Usage Policy

1Acceptance of Terms

By accessing, registering, or using any part of the kiss998 platform — whether via website, mobile app, or any digital medium provided by us — you confirm that:

• You have read, understood, and fully agree to these Terms and Conditions;
• You are at least 18 years of age and have full legal capacity to enter into this agreement;
• Using online gaming platforms is legal in your jurisdiction of residence;
• All information you provide during registration is accurate, complete, and up-to-date.

2Member Eligibility

To register and use kiss998 services, you must meet all of the following criteria:

• Age 18 years and above at the time of registration;
• Is an individual (not a company, organization, or business entity) registering in their own name;
• Not an employee, agent, or immediate family member of kiss998 staff;
• Not have had an account previously terminated by kiss998 for violating the Terms;
• Not listed on any self-exclusion or gambling prohibition list maintained by any relevant authority.

Kiss998 reserves the right to conduct age and identity verification at any time. If a member is found not to meet the eligibility criteria, the account will be suspended and the balance handled in accordance with our internal review procedures.

3Account Registration

3.1 One Account Per Individual

Each individual is only allowed to own and use one account only on the kiss998 platform. Owning, using, or accessing more than one account — whether directly or indirectly — is a violation of these Terms and may result in:

• Suspension or closure of all related accounts;
• Cancellation of all bonuses, promotions, and winnings obtained through duplicate accounts;
• Forfeiture of balance in accounts that violate the policy.

3.2 Accuracy of Information

You are responsible for ensuring that all registered personal information — including full name, phone number, email address, and bank details — is accurate and up to date. Inaccurate information may result in delays or rejections during the withdrawal process.

3.3 Account Security

Your account password is your personal responsibility. kiss998 recommends that you:

• Using a strong and unique password (minimum 8 characters, mix of letters and numbers);
• Enabling Two-Factor Authentication (2FA) via account settings;
• Not share your password with anyone, including family members;
• Contacting customer support immediately if you suspect your account has been accessed without authorization.

4Deposits & Payments

4.1 Accepted Payment Methods

Kiss998 accepts deposits via the following payment methods, all processed in Malaysian Ringgit (MYR):

• FPX (over 30 local Malaysian banks including Maybank, CIMB, Public Bank, RHB, Hong Leong, and others);
• Touch 'n Go eWallet, GrabPay, MAE, and Boost;
• Direct bank transfer (ATM or online banking).

4.2 Deposit Limits and Process

Minimum deposit is RM 10 per transaction. The maximum deposit amount depends on your chosen payment method and account tier. All deposits are credited to your account within the timeframe set by the respective payment method — most are instant.

4.3 Third-Party Funds

Deposits using accounts or e-wallets belonging to third parties are strictly prohibited. Every transaction must use a payment method registered under the same member's name. Violation of this policy may result in account suspension and withholding of funds pending investigation.

5Withdrawal of Winnings

5.1 Withdrawal Process

Withdrawal of winnings is processed to a Malaysian bank account registered in the same member's name. The withdrawal process takes the following time:

• Standard withdrawals: 15 minutes to 2 hours (business hours);
• Withdrawals for unverified accounts: Up to 24 hours depending on the completeness of KYC documents.

5.2 KYC (Know Your Customer) Requirements

For your first withdrawal or any withdrawal exceeding a specified limit, members are required to complete the KYC process by submitting:

• Clear copies of the front and back of your identity card (MyKad);
• Bank statement or proof of ownership of the withdrawal account;
• Selfie holding your identity card (if required for specific cases).

Completed KYC documents speed up the overall withdrawal process and protect the security of your account.

5.3 Minimum Withdrawal and Limits

Minimum withdrawal is RM 30 per transaction. The daily withdrawal limit is RM 50,000 for standard accounts, and may be increased for VIP members who have completed the advanced verification process.

6Bonuses & Promotions

All bonuses and promotions offered by kiss998 are subject to specific terms and conditions stated with each offer. Several general principles apply to all bonuses:

• Each bonus has wagering requirement which must be met before the associated wins can be withdrawn;
• Welcome bonuses are only available to new members registering for the first time;
• Using multiple accounts, VPN, or other methods to claim the same bonus more than once is fraud and prohibited;
• Kiss998 reserves the right to void any bonus obtained through fraudulent means or in violation of our policies;
• Periodically offered bonuses (weekly promotions, reload bonuses) have set expiry dates and are non-transferable;
• Certain games may contribute at different rates to wagering requirements — specific details are included in the terms of each promotion.

7Game Rules

All games available on the kiss998 platform — including Live Casino, Slots, and bingo — operate using certified fair systems. Several general rules apply:

• Game results are final and cannot be disputed unless there is clear evidence of a verified technical error confirmed by the system;
• In the event of a technical error affecting game results, kiss998 reserves the right to void the affected round and refund the wager;
• Live casino games use live human dealers — any connection issues on the player's end do not grant the right to cancel bets that have been placed;
• Using bots, automation software, or any tools that provide an unfair advantage in games is prohibited and may result in immediate account closure.

8Sports Betting

For Sports Betting through the kiss998 platform, the following additional terms apply:

• All accepted bets are final — changes in odds after a bet is confirmed do not affect bets already accepted;
• Live betting (in-play) may be suspended during critical events in a match (goals, red cards, penalties);
• If a match is cancelled or not completed, bets will be refunded in accordance with the applicable match policy;
• Odds displayed are in Decimal format unless stated otherwise;
• Betting limits vary by sport type, market, and account level — applicable limits are displayed in the interface when placing a bet.

9Security & Fraud Prevention

Kiss998 employs a continuous monitoring system to detect and prevent fraudulent activity. The following actions are considered fraudulent and will result in firm action:

• Using multiple accounts to obtain bonuses, exploit promotions, or circumvent betting limits;
• Transferring funds between related accounts (collusion) in games;
• Using VPN, proxy, or other technical methods to hide your actual location or identity;
• Using a bank card or e-wallet that does not belong to the member;
• Any form of money laundering through the platform.

Kiss998 cooperates fully with relevant authorities when required in cases of fraud or money laundering. Account information will be disclosed to authorities upon receipt of a court order or a valid request from a law enforcement agency.

10Account Closure

10.1 Voluntary Closure

You may request account closure at any time by contacting kiss998 customer support. Closure requests will be processed within 24 hours, and any valid account balance will be returned upon completion of review.

10.2 Closure Due to Self-Exclusion

Members who wish to exclude themselves from the platform may activate the self-exclusion option via the Responsible Gaming section in account settings. Self-exclusion cannot be reversed while the selected period is active.

10.3 Closure by kiss998

Kiss998 reserves the right to suspend or close the account of any member if:

• There is a violation of any provision in these Terms;
• There is activity suspected of fraud, money laundering, or platform abuse;
• Member fails to complete the KYC process within the stipulated timeframe;
• There is an order from authorities requiring such action.

11Limitation of Liability

Kiss998 provides this platform on an as-is basis without any express or implied guarantees or warranties. Our liability is limited as follows:

• Kiss998 is not liable for any financial losses arising from gaming or betting decisions made by members;
• We are not liable for service disruptions caused by circumstances beyond our control (force majeure), including internet outages, service provider issues, or natural disasters;
• Any losses arising from unauthorized access to your account due to your own negligence in maintaining password security are entirely your responsibility;
• Kiss998's maximum liability to any member in any case shall not exceed the total amount deposited by the member within the 30 days prior to the claim being made.

12Amendment of Terms

Kiss998 reserves the right to amend, update, or add to any section of these Terms and Conditions at any time without prior notice. However, we will endeavour to:

• Displaying notices of significant changes on the platform homepage;
• Updating the "Last Updated" date at the top of this document;
• Sending notifications to registered members via email or the platform's internal messaging system for significant changes.

Continued use of the platform after amendments to the Terms take effect is considered full acceptance of the latest version. If you do not agree with the amendments made, you must stop using the platform and contact us to close your account.