Online gaming should be entertaining fun, not a source of stress or financial problems. At kiss998, we provide tools and support that enable you to always play in control.
If any of these are not ✓, our platform has tools to help you.
Honestly, many players come to kiss998 for light entertainment — spinning a few slots after work, watching a match while placing a small wager, or trying their luck at a baccarat table on the weekend. That is a perfectly healthy and normal part of the gaming experience.
But we also recognize that not everyone plays the same way. There are a handful of players who may unknowingly start spending more time and money than they planned. That's why the Responsible Gaming program exists — not to judge, but to provide support when needed.
At kiss998, we believe a great gaming platform isn't just about offering great games — it also means genuinely caring about the health and wellbeing of its users. Our Responsible Gaming Programme is not merely a box-ticking policy. It reflects the core values we have upheld since this platform launched in 2018.
All tools in this program are accessible directly in your account settings — no need to contact support, no complicated procedures. We designed it to be as simple as possible so you can take control when you need it.
All these tools are accessible directly through your account settings — no need to contact support to activate them.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase the limit, a 24-hour waiting period applies to prevent impulsive decisions.
Set the maximum loss amount you're willing to bear per day, week, or month. When the limit is reached, you cannot place new wagers until the limit period expires.
Limit how long you play in a single session. When the limit is approaching, the system will remind you 10 minutes before the session ends so you can make a calm, informed decision.
Need a break? Activate a temporary timeout for 24 hours, 72 hours, or 7 days. During this period, your account remains active but you cannot log in or place any wagers.
For long-term exclusion, choose a period of 1 month, 3 months, 6 months, or up to 5 years. During active self-exclusion, the account cannot be accessed and will not receive any promotions.
Enable the account balance hide option to reduce visual temptation while playing. This helps you stay focused on gaming as entertainment without constantly watching the numbers in your account.
To activate any of the above tools, log in to your kiss998 account, go to Account Settings → Responsible Gaming. Limit reductions take effect immediately. Limit increases require a 24-hour waiting period.
Problem gambling rarely happens overnight. It usually starts with small changes in playing habits that, if not caught early, can grow into something more serious. Here are the signs you need to know:
Re-depositing to "win back" money you've already lost — this is the most common and most dangerous warning sign.
Hiding how much time or money has been spent on gaming from a partner, family members, or friends.
Using money set aside for rent, bills, food, or emergency savings for betting purposes.
Feeling uncomfortable, restless, or irritable when trying to stop or reduce gaming activity.
Work, family, or other responsibilities start to be neglected due to spending too much time on a gaming platform.
The following questions are adapted from the Problem Gambling Severity Index (PGSI). Answer honestly — this is for your own good.
If you answered "Yes" or "Sometimes" to two or more of the questions above, we encourage you to use the control tools available on the platform or contact our support team to have a conversation.
The process is simple and can be done yourself without contacting support. Follow these steps:
Open the kiss998 mobile app or website and log in using your username and password. Make sure you are in a calm state of mind before making this decision.
Click the profile icon in the top-right corner, then select "Account Settings" from the dropdown menu that appears.
On the Settings page, scroll down and look for the "Responsible Gaming" tab. All control tools are here on one clean page.
Select "Self-Exclusion" and set your desired period: 1 month, 3 months, 6 months, 1 year, or 5 years. Read the displayed information carefully before confirming.
Click "Confirm Exclusion". The system will send a confirmation email to your registered address. The exclusion will take effect within 24 hours of confirmation. Any remaining balance will be kept safe until the exclusion period ends.
Self-exclusion cannot be revoked while the selected period is in effect. This is for your own good. Any attempt to register a new account during an active exclusion period violates the platform's Terms and Conditions.
The fastest way. Click the chat icon in the bottom-right corner of the platform to connect directly with our support team.
[email protected] — for inquiries requiring written clarification or supporting documents. Response within 24 hours.
Find answers at FAQ page which contains a complete guide on all responsible gaming tools.
Asking for help is a sign of strength, not weakness. The kiss998 team is ready to help without any judgment.
The most fun gaming is gaming you do in full control.
Register a kiss998 account and enjoy a gaming platform that doesn't just offer the best games — it also ensures you always play in a healthy, safe, and responsible way.
This platform is for users aged 18 and above only. By registering, you agree to our Terms and Conditions and Privacy Policy us.